{"id":53463,"date":"2019-02-08T12:26:54","date_gmt":"2019-02-08T12:26:54","guid":{"rendered":"http:\/\/t2.d523.dinaserver.com\/rosanna-bisuteria\/"},"modified":"2026-07-29T15:34:56","modified_gmt":"2026-07-29T14:34:56","slug":"rosanna-bisuteria","status":"publish","type":"page","link":"https:\/\/rosannadelariva.com\/fr\/rosanna-bisuteria\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"53463\" class=\"elementor elementor-53463 elementor-5792\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-35cd4a0 e-flex e-con-boxed e-con e-parent\" data-id=\"35cd4a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e8a590 elementor-widget elementor-widget-wd_accordion\" data-id=\"8e8a590\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-left wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPuis-je acheter en ligne sur ce site?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div id=\"accordion-2791410317\" class=\"accordion-item\"><div id=\"accordion-2791410317-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2791410317-label\"><p>Oui, vous pouvez acheter que vous soyez un<strong> client particulier<\/strong> ou un <strong>client professionnel<\/strong> et que vous souhaitiez commercialiser nos collections de bijouterie.<\/p><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tO\u00f9 puis-je acheter des bijoux Rosanna de la Riva ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h3><strong>ONLINE<\/strong><\/h3><p>Dans ce site!<\/p><h3><strong>MAGASINS<\/strong><\/h3><ul><li><strong>Rosanna de la Riva:<\/strong>\u00a0Pla\u00e7a Sant Just, 3. G\u00f2tic. Barcelona<\/li><li><strong>Rosanna de la Riva:<\/strong>\u00a0C\/ Vidrieria, 11. Born \u2013 La Ribera. Barcelona<\/li><li><strong>Rosanna de la Riva:<\/strong> C\/ Casp, 15. Eixample. Barcelona<\/li><li><strong>Rosanna de la Riva:<\/strong> C\/ Mallorca, 243. Eixample. Barcelona<\/li><li><strong>Rosanna de la Riva:<\/strong> Av. Diagonal, 472. Eixample. Barcelona<\/li><\/ul><p>Si vous habitez en dehors de Barcelone ou dans un autre pays, contactez-nous afin que nous puissions vous indiquer le magasin le plus proche qui comercialise nos collections.<\/p><h3><strong>ONLINE\u00a0 (PROFESSIONNELS)\u00a0<\/strong><\/h3><p><a href=\"https:\/\/rosannadelariva.com\/fr\/registrate-como-cliente-mayorista\/\">Acc\u00e9der ici<\/a><\/p><h3><strong>SHOWROOM\u00a0 (PROFESSIONNELS)<\/strong><\/h3><p>Contact: (+34) 931 672 999 \u2013 info@rosannabarcelona.com<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tComment puis-je distribuer des bijoux Rosanna de la Riva?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div id=\"accordion-3974809479\" class=\"accordion-item\"><div id=\"accordion-3974809479-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3974809479-label\"><section id=\"section_2047250265\" class=\"section\"><div class=\"section-content relative\"><p>Si vous avez un ou plusieurs magasins et vous souhaitez commercialiser nos bijoux, s'il vous plait, veuillez remplir le formulaire d'inscription pour les professionnels en <a href=\"https:\/\/rosannadelariva.com\/fr\/registrate-como-cliente-mayorista\/\">cliquant ici<\/a>.<\/p><\/div><\/section><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tEn combien de temps vais-je recevoir ma commande en ligne?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Les commandes de <strong>clients particuliers<\/strong> dans la p\u00e9ninsule, sont livr\u00e9es \u00e0 l'adresse de correspondante en <strong>24 ou 48h<\/strong>. Pour les zones tr\u00e8s lointaines et dans le reste de l'Europe, elle peut les temps peuvent se prolonger jusqu'\u00e0<strong> 72h<\/strong>.<\/p><p>Si vous \u00eates press\u00e9 de recevoir votre commande et vous souhaitez assurer le d\u00e9lai de livraison, contactez-nous au pr\u00e9alable.<\/p><p>Pour les commandes de <strong>clients professionnels<\/strong>, le d\u00e9lai de livraison est fix\u00e9 \u00e0 30 jours maximum, mais<strong> la plupart des commandes sont livr\u00e9es en moins de 7 jours.<\/strong><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQuels modes de paiement sont accept\u00e9s sur le site?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div id=\"accordion-3560672599\" class=\"accordion-item\"><div id=\"accordion-3560672599-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3560672599-label\"><p>Vous pouvez payer par carte de cr\u00e9dit ou de d\u00e9bit, PayPal et virement bancaire.<\/p><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"5\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tEst-ce un syst\u00e8me de paiement s\u00e9curis\u00e9?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div id=\"accordion-1154006896\" class=\"accordion-item\"><div id=\"accordion-1154006896-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1154006896-label\"><p>S\u00ed, el pago se realiza en los entornos seguros de Stripe y PayPal o mediante transferencia bancaria desde tu propio banco.<\/p><p>Oui, le paiement s'effectue dans les environnements s\u00e9curis\u00e9s de Stripe et PayPal ou par virement bancaire \u00e0 travers votre propre banque.<\/p><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"6\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCombien co\u00fbte l&#039;exp\u00e9dition de ma commande? \t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div id=\"accordion-1900827289\" class=\"accordion-item\"><div id=\"accordion-1900827289-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1900827289-label\"><p>S'il vous plait, veuillez consulter la section \"<a href=\"https:\/\/rosannadelariva.com\/fr\/gastos-de-envios\/\">Livraison<\/a>\" pour conna\u00eetre nos conditions.\u00a0<\/p><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"7\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPuis-je \u00e9changer ou retourner ma commande?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Pour les achats en ligne de clients particuliers de Rosanna Bijouterie, nous acceptons l'\u00e9change du produit jusqu'\u00e0 15 jours apr\u00e8s. Le produit devra \u00eatre en parfait \u00e9tat et avec l'\u00e9tiquetage d'origine. Les frais de port seront \u00e0 la charge de l'acheteur. Pas de remboursements sont accept\u00e9s.<\/p><p>Pour les achats effectu\u00e9s dans l'un de nos \u00e9tablissements, nous acceptons l'\u00e9change du produit jusqu'\u00e0 15 jours apr\u00e8s, dans le m\u00eame magasin o\u00f9 l'achat a \u00e9t\u00e9 effectu\u00e9. Le produit doit \u00eatre en parfait \u00e9tat et avec l'\u00e9tiquetage d'origine. Pas de remboursements sont accept\u00e9s.<\/p><p>Pour les achats de clients professionnels, veuillez nous contacter.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"8\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tJe ne me souviens pas de mon mot de passe\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div id=\"accordion-3104530492\" class=\"accordion-item\"><div id=\"accordion-3104530492-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3104530492-label\"><p>Ne vous inqui\u00e9tez pas, suivez le processus de r\u00e9cup\u00e9ration du mot de passe auquel vous pouvez acc\u00e9der sur l'\u00e9cran de login.<\/p><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"9\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tEn tant qu&#039;utilisateur, puis-je modifier mes donn\u00e9es ou v\u00e9rifier mes commandes?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Oui, connectez-vous et allez \u00e0 \"Mon compte\", \u00e0 partir de l\u00e0, vous pourrez consulter et g\u00e9rer vos donn\u00e9es, vos commandes et votre mot de passe. Si vous avez d'autres questions, si vous plait, veuillez nous contacter.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Puis-je acheter en ligne sur ce site? Oui, vous pouvez acheter que vous soyez un client particulier ou un client<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-53463","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Joyer\u00eda artesanal de dise\u00f1o en Barcelona - Rosanna de la Riva<\/title>\n<meta name=\"description\" content=\"Rosanna Bisuter\u00eda es un taller de bisuter\u00eda con 4 tiendas en el centro de Barcelona donde se crean joyas artesanales y de dise\u00f1o.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosannadelariva.com\/rosanna-bisuteria\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Rosanna Bisuter\u00eda es un taller de bisuter\u00eda con 4 tiendas en el centro de Barcelona donde se crean joyas artesanales y de dise\u00f1o.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rosannadelariva.com\/rosanna-bisuteria\/\" \/>\n<meta property=\"og:site_name\" content=\"Rosanna de la Riva\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-29T14:34:56+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/rosannadelariva.com\\\/rosanna-bisuteria\\\/\",\"url\":\"https:\\\/\\\/rosannadelariva.com\\\/rosanna-bisuteria\\\/\",\"name\":\"Joyer\u00eda artesanal de dise\u00f1o en Barcelona - 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